SugarCRM Common Problems and Troubleshooting

At the time this tutorial was written, the 4.0 SugarCRM version was quite fresh in the stable branch. Thus many problems are just to be discovered. Fortunately, as we've mentioned there is a big community around the project and very helpful and supporting forum.

Usually problems are connected with files permissions and database issues. That's why it is important to upload files intact as they have been extracted. Also when upgrading make sure you follow the instructions from the manual. Trying manually to overwrite files may result in various errors. If this happens try again to use the mentioned upgrade package and see if you can follow the rest of the instructions. If you end up with total mess, don't hesitate to contact Siteground's Support team and the least we can do is to restore your backup on the server from last week.