Sugar CRM is one of the most popular customer relationship management (CRM) systems available today. In fact there are several different versions of this software. In this tutorial we'll be talking about Sugar Community Edition. It is freely distributed and customizable, and possesses a rich set of features. The implementation of Sugar CE in your business will improve your customer service and will help you to closely monitor your company performance. Sugar CE is suitable for all kinds of businesses. With the SiteGround SugarCRM hosting you can use all SugarCRM CE features.
The application is very well supported and there are many language packs, plugin for Outlook and many free themes. Also Sugar CE is written in a simple, popular programming language (PHP) that can be customized additionally by a PHP programmer. Due to its open source nature there is a big devoted community with thousands members who develop and test all the time new useful solutions.
Currently the latest stable release of Sugar CE is version 6.4.3. In this tutorial will focus mainly on it but most things should apply for other versions too.