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How to manage a domain name?


If you have a domain name registered with SiteGround you will have access to a domain name management tool from which you would be able to renew it, change its DNS settings, status and administrative contact information and obtain its EPP code (Authorization code).


In this section you will find answers of the following questions:


How to access the Domain name management tool?

To access the domain name management tool you need to be logged into your Reseller Area first. From the Reseller Area home continue to the Additional Services section. From the Additional Domains table continue to the Manage button near the domain you would like to manage.

Reseller hosting: Manage Domain

Once logged into the domain name management tool home you will see all its current settings.


How to renew your domain name?

From the domain name management tool continue to the Your Domain table which gives information about the registration and the expiration date of your domain name. To renew the domain name simply press the Renew button next to it.

Domain Renewal


How to change the DNS settings of your domain name?

From the domain name management tool home please proceed with the Change button located in the Your Domain DNS table.

Change DNS

Fill in the new DNS settings you wish to use for your domain name and press the Update button to save the changes.

Note: Please be very careful when changing DNS settings. Wrong DNS settings can result in your website being inaccessible, as your domain name will not point to the website location.


How to change the status of your domain name?

Normally, once a domain name is registered by SiteGround it is placed in status "Registrar-lock". This status means that no transfer request can be initiated for this domain. If you wish to transfer your domain name to another registrar you need to change the status of the domain name from "Registrar-lock" to "Active". You can do this by pressing the Change button located at the Your Domain Status table.

Domain Status

Press the Update button to save the new status of your domain name.

Note: Once a .eu domain name is registered by SiteGround it is placed in status "Registered". This domain status does not need to be changed in order to transfer your domain name to another registrar.


How to change the administrative contact information of your domain name?

Due to the ICANN regulations you are required to provide a valid contact information (your name and organization, living address, phone, email address, etc) when registering a domain name. This information is accessible through public Domain Whois services.

If you need to change the contact information related with your domain name you can do this by pressing the Change button of the Your Domain Administrative Contact Information table.

Domain Info

Press the Update button to save the changes.

Note: If you wish to hide it you may get advantage of the Domain ID protect service SiteGround provides. You can add it as an extra feature to your domain really easy.

Note: The domain administrative contact information cannot be changed for .eu domain names.


How to find you the EPP code of your domain name?

The EPP code (Authorization code) which is required for the transfer of some domain name extensions could be found in the Your Domain EPP Code table.

Domain EPP

Note: EPP code is not required for the transfer of .eu domain names.


How to change the TAG of your .co.uk or .org.uk domain?

When a .co.uk or a .org.uk domain name is registered by SiteGround its TAG is set to ENOM. If you would like to transfer such a domain to a registrar different than ENOM you will have to change its tag. You can do this by pressing the Change button located at the Your Domain TAG table.

Domain TAG

Please note that once you press the Update button it will take between 2 and 3 business days for the domain tag change to take effect.


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