Phplive

What is phpLive?

Phplive* is a powerful chat application that allows you to have real-time chat communication with the customers and visitors of your site. PHPlive is PHP/MySQL based and is a highly customizable application that provides a rich set of features. SiteGround uses Phplive chat application for communication with our customers. SiteGround hosting offers hosting services for phpLive users. We provide installation* of phpLive on your website.

PHPLive Features

Phplive have a lot of features, offering to its users, some of them are:

• Real-time chat and support;
• Multiple chat requests at a time;
• Creating different departments;
• Tracking and collecting information for visitors;
• Saving the chat transcripts;
• Rating the customer service;
• Supporting your own chat logos;
• Tracking of the referred urls;
• Multiple language support;
• Knowledge Base (FAQ) Integration;

PHPLive Tutorial includes:

• PHPLive Installation

  Here you will find detailed step by step instructions how to install PHPLive for your website.

• PHPLive - Departments

  The basics of creating a new department for your needs in PHPLive.

• PHPLive - Operators

  In this section of the tutorial it is explained how to create new operators or edit existing ones in PHPLive.

• PHPLive Themes

  Here you will find instructions how to change the theme for your PHPLive installation.

* Please note that PHP Live! is not freely distributed. SiteGround hosting offers installation of phpLive software only if you have a licence for using PHP Live!.