 |
Web Hosting Line 1.800.828.9231 |
 |
Quick Tour |
With this quick tour you will easily learn how to use and manage your SiteGround hosting account. To go back to its index page click on the button below:
 |
|
Getting Started Tutorial |
This tutorial contains important information on how to start using your SiteGround hosting account. To go back to its index page click on the button below:
 |
 |
Customer Area Login |
To start managing your SiteGround account you need to login to your Customer Area. Please click on the button below to log in:
 |
|
Extensive Knowledge Base |
If you need more hosting information visit our Knowledge Base and find the answers of more than 1000 real customers' questions:
 |
How to transfer my website content to SiteGround?
If you are a transfer client, you can take advantage of our Website Transfer Promotion - request your site transfer within 7 days after signup and our customer service team will do the transfer for you for free.
In this section you will find answers of the following questions:
- How to request Free Transfer in the first seven days after sign up?
- How to request website transfer after the first seven days?
- How to transfer your website content yourself?
- Important Note
To place a transfer request, you need to be logged into your Customer Area first. From the Customer Area index proceed to the Get Support Section.
Continue to the HelpDesk category and press on the Report a hosting related issue link.
You will be sent to the HelpDesk home page. To post a transfer request you need to proceed to the Website Transfer section.
Note: If your previous host is running cPanel control panel, we can copy your whole account (pages, e-mail accounts and everything else you keep inside your account). However, if your previous host is not running cPanel, we can only copy the files/folders and databases, but not your e-mail accounts and/or other account settings.
Please login to the Help Desk home and proceed to Paid Website File Transfer category.
Note: The websites transfer requires developer's work and costs $50 per hour.
If you would like to transfer your website content yourself, here are some guidelines you might need:
- Create a backup of your site on the current hosting server and download it to your local PC.
- If you have any MySQL/PostgreSQL databases, and the backup facility does not archive them, create a dump of those and download them as well.
- Upload the backup files to your SiteGround account and extract them. To learn how to upload files to your web hosting account, please check the FTP tutorial.
- Import the database dumps to newly created databases. This is easily done with the phpMyAdmin feature in your cPanel. Please note that the imported file size cannot exceed 50 megabytes!
Please do not forget that after the file transfer is completed you should change the DNS settings of your domain name so that it points to your SiteGround account. Otherwise people will continue to access the old location of your website (at your old host) by typing your domain. Click here to learn how to do this.
 |
 |