Quick Tour for Web Hosting Newbies

With the Welcome email from SiteGround you get a direct link to your Customer Area as well as the username and password you need in order to login. Here is how the Welcome Email looks like:

Once logged in you are able to access your account, support and billing sections; you can order additional accounts, extras and domains; you can also find plenty of free resources. Read more about your Customer Area in the detailed Getting started guide.

From your Customer Area you can access the control panel for managing your hosting account. To do this, click on [My Account Section] located in your Customer Area home.

Then click the [Go] button under cPanel as shown below.

From the cPanel you can manage your emails, databases, subdomains; you can install scripts and applications via Fantastico; check your stats, etc. Find out more about the cPanel management tool.

In the Billing Section you will find everything related to you service payments. You can check payments history, get a sales invoice, renew a service, manage renewal reminders or cancel a hosting service. You can access it by pressing the [Billing Section] button from your Customer Area home.

You can learn more about your Billing Section here.

If you have a domain name registered with SiteGround you will have access to a domain name management tool, from where you will be able to renew it, change its DNS settings, status and administrative contact information and obtain its EPP code (Authorization code). To access this tool, first click on the [My Account Section] button located in your Customer Area home and then continue with the [Manage] button for the corresponding domain name.

Find further information about how to manage your domain name.