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Web Hosting Line 1.800.828.9231 |
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Quick Tour |
With this quick tour you will easily learn how to use and manage your SiteGround hosting account. To go back to its index page click on the button below:
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Getting Started Tutorial |
This tutorial contains important information on how to start using your SiteGround hosting account. To go back to its index page click on the button below:
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Customer Area Login |
To start managing your SiteGround account you need to login to your Customer Area. Please click on the button below to log in:
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Extensive Knowledge Base |
If you need more hosting information visit our Knowledge Base and find the answers of more than 1000 real customers' questions:
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Quick Tour for Web Hosting Newbies
The SiteGround web hosting services are unique, because we not only host your website, but grant you the means for creating and managing your web projects. This is why starting your website with SiteGround and achievieng your goals is very easy!
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How to get technical support?
SiteGround provides 24x7 professional technical support through a special system called HelpDesk. The HelpDesk is divided into several sections where you can find fast answers to the problems you have met.
In this section you will learn about:
- How to get technical support?
- How to Find Quick Answers for your questions in the HelpDesk?
- How to post a ticket through the HelpDesk?
- SiteGround Knowledge Base and Tutorials
To contact our Technical Support Team, please log into your Customer Area and click on the [Get Support Section] button. There you will find a handful of useful resources. To contact the Technical team, please click on the HelpDesk - report a hosting related issue link.
Once you open the category, which best describes your problem, we advise you to have a look at the Find Quick Answers section. There, you see the most frequently asked questions, related to the topic and this is the fastest way to find a solution.
If you cannot find a solution to your problem, please proceed with the If your ... is not working, please click here to report your problem link located at the top, or the If neither the resources above, nor our extensive knowledge base could help you answer your question, please click here link at the bottom of the page.
You can find more information on how to post a ticket to our Tech Team in the detailed Getting started tutorial.
Through your Customer Area you can review and, if necessary, reopen all the posted tickets at any time. Please find out how to review and reopen your tickets here.
With the search feature we recently included into our HelpDesk, you are able to search for an answer to your question in our Knowledge Base and Tutorials articles.