To access the domain name management tool you need to be logged into your Customer Area first. From the Customer Area index click on the My Account Section icon.

Please proceed with the Manage button located at the Domain Names table.

Once logged into the domain name management tool home you will see all its current settings.

If you have registered a domain name with SiteGround at the time you have ordered a hosting account, the renewal of the domain name would be performed together with the renewal of the hosting account and for free. If this is not the case, you will have to renew the domain name separately from the account.

To renew your domain name, you need to be the logged into the Domain name management tool home. There you will see the Your Domain table which gives information about the registration and the expiration date of your domain name. To renew the domain name simply press the Renew button next to it.

From the domain name management tool home please proceed with the Change button located in the Your Domain DNS table.

Fill in the new DNS settings you wish to use for your domain name and press the Update button to save the changes.

Note: Please be very careful when changing DNS settings. Wrong DNS settings can result in your website being inaccessible, as your domain name will not point to the website location.

Normally, once a domain name is registered by SiteGround it is placed in status "Registrar-lock". This status means that no transfer request can be initiated for this domain. If you wish to transfer your domain name to another registrar you need to change the status of the domain name from "Registrar-lock" to "Active". You can do this by pressing the Change button located at the Your Domain Status table.

Press the Update button to save the new status of your domain name.

Note: Once a .eu domain name is registered by SiteGround it is placed in status "Registered". This domain status does not need to be changed in order to transfer your domain name to another registrar.

Note: Always, before starting a transfer of your domain name to another registrar, make sure you have access to the administrative email address listed under your Domain Name Administrative Contact Information. Please read the next section to find more information on how to change this information.

Due to the ICANN regulations you are required to provide a valid contact information (your name and organization, living address, phone, email address, etc) when registering a domain name. This information is accessible trough public Domain Whois services. If you wish to hide it you may get advantage of the Domain ID protect SiteGround provides.

If you need to change the contact information related with your domain name you can do this by pressing the Change button of the Your Domain Administrative Contact Information table.

Press the Update button to save the changes.

Note: The domain administrative contact information cannot be changed for .eu domain names.

The EPP code (Authorization code) which is required for the transfer of some domain name extensions could be found in the Your Domain EPP Code table.

Note: EPP code is not required for the transfer of .eu domain names.

When a .co.uk or a .org.uk domain name is registered by SiteGround its TAG is set to ENOM. If you would like to transfer such a domain to a registrar different than ENOM you will have to change its tag. You can do this by pressing the Change button located at the Your Domain TAG table.

Please note that once you press the Update button it will take between 2 and 3 business days for the domain tag change to take effect.