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Web Hosting Line 1.800.828.9231 |
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Quick Tour |
With this quick tour you will easily learn how to use and manage your SiteGround hosting account. To go back to its index page click on the button below:
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Getting Started Tutorial |
This tutorial contains important information on how to start using your SiteGround hosting account. To go back to its index page click on the button below:
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Customer Area Login |
To start managing your SiteGround account you need to login to your Customer Area. Please click on the button below to log in:
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Extensive Knowledge Base |
If you need more hosting information visit our Knowledge Base and find the answers of more than 1000 real customers' questions:
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Add Voice to Your Site |
How to use your Billing section?
In SiteGround Billing Section you will find everything related to you service payments. In just a few clicks you can check payments history, get a sales invoice, renew a service, manage renewal reminders or cancel a hosting service.
In this section you will find answers of the following questions:
- How to access your Billing section?
- How to check my payments history?
- How to request a sales invoice?
- How to request service cancellation?
- How to check upcoming service renewals?
- How to renew a service?
- How to stop renewal reminders?
To access your Billing Section you need to be logged into the Customer Area first. From the Customer Area index proceed to Billing Section icon.
You will be taken to the Billing Section home:
From the Billing Section home proceed with the Payments History link. You will be taken to the Payments history page from where you can review the date, the amount and the service you have paid for.
Note: Some payments made before 03 April 2007 may not be displayed in the list above.
From the Billing Section home proceed with the Request Sales Invoice link. You will be taken to the Payments history page from where you can review the date, the amount and the service you have paid for. To request an invoice for a certain payment, please press the Get Invoice button right next to it.
Your invoice will be immediately generated in a printer friendly format ready for you to print it out.
From the Billing Section home proceed with the Request a Service Cancellation link. You will be taken to a page where you could review all hosting services ordered from SiteGround together with the initial order dates. To proceed with the cancellation request, please press the Request Cancellation button corresponding to the service you would like to cancel.
From the Billing Section home proceed with the View Upcoming Renewals link. You will be taken to a page where you will see a description of all the services you have ordered from SiteGround as well as their expiration dates. These are the last dates at which you can renew the listed services.
From the Billing Section home proceed with the Renew a Service link. You will be taken to a page where you will see a description of all the services you have ordered from SiteGround as well as their expiration dates. These are the last dates at which you can renew the listed services. To renew a particular service, please proceed with the Renew Now button.
SiteGround normally starts sending email renewal reminders one month before the expiration date of each of the services. Until the expiration date, you will receive the total of four email renewal reminders. We do not recommend you to stop these renewal reminders as this may result in loss of your account, domain name, the extra feature you are using, etc.
In any case, if you do NOT wish to receive renewal reminders you need to switch them off. To do this, please proceed with the Stop Renewal Reminders link located at the Billing Section home. You will be taken to a page where you will see a description of all the services you have ordered from SiteGround as well as their expiration dates. To disable the renewal reminders for a certain service SiteGround provides click on the Switch Off button next to it.
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