FTP Accounts

How to create FTP accounts?

To use an FTP client you need to have an FTP account to the web server where you plan to upload your files. In case this is your hosting account, the main account for using FTP is your control panel username and password. You can also create additional FTP accounts for other users.

Adding FTP accounts

You or your fellow site developers may need to transfer files from a computer to the server running your web site. If you need to transfer many files, using an FTP client is the quickest way to accomplish this. cPanel provides an option to manage multiple FTP accounts for one site.

To add new FTP accounts, please click on [FTP Accounts] from the Files box.

On the top of the page you will be prompted with all the necessary options for your new account:

When filling in the details, make sure to pick up a strong password for the account. This is important for preventing the so called brute-force attacks. A strong password will contain at least one number and one special character.

One of the boxes is called "Directory". It determines which will be the home directory of the newly created account. Leaving it blank will allow full access to your hosting account.

SiteGround recommends that a specific directory is designated for each particular user. Leaving the directory space blank will allow your FTP users access to the main directory, and they will be able to alter the content of your website.

If you are willing to grant such access, please consider doing this for a limited time and then change your password. The more public your authentication data is, the higher the risk for your account.

Please note that using one and the same directory for the purpose of both password protected and FTP storage is not recommended.

In order to complete the FTP account creation, click on [Create] at the end of the section.

Removing FTP accounts

FTP accounts can be removed by logging in cPanel and going to [FTP accounts]. In the Account Management box will be listed all the FTP accounts. One of the options in the Functions column is [Delete].

Make sure you delete only the unnecessary account because this process is irreversible.