Email addresses

Create Email accounts

You can easily create e-mail accounts from your hosting account Control Panel (cPanel). Here is what you need to do:

Step 1: Log into your hosting account control panel

Step 2: On the main page, please click on the 'Mail' icon.

Step 3: From the Mail Manager Main Menu select Add/Remove Accounts option (second from top)

Step 4: Click the Add Account link at the bottom of the page

Step 5: In the spaces provided, please type the name of the account, the password and the disk space you would like to dedicate to the mailbox. Click the Create button.

Step 6: You are done!

To login to the webmail interface, please use the following address:

http://yourdomain.com/webmail or https://yourdomain.com:2096/

to login securely to the e-mail web interface. In case you cannot reach that address, please use

http://yourdomain.com:2095/

NB: Please use the full e-mail account username to login to the webmail interface or when setting your e-mail client software. Example: you@yourdomain.com instead of 'you'.

NB: Please do not use the e-mail accounts marked with Main for sending messages. These are system accounts, which need to be checked regularly for measages to avoid overfilling.

NB: Some email clients may not recognize non-standard characters for the account name. If the account is not being created, make sure that all fields contain information before clicking on create.

Remove Email accounts

You have the ability to remove any added email accounts to your main account. The number of email accounts you have is controlled by your web host and shown on the main screen of your cPanel interface.

NB: You cannot delete the email account for the main cPanel user.

Step 1: To access the Mail Menu, click on the icon above the word Mail on the main screen of your cPanel interface.

Step 2: Click on the words Add/Remove Accounts to enter Mail Account Maintenance.

Step 3: Click on "Delete" button.

Step 4: You will be taken to a page which asks you to make sure you wish to delete the account. Click on yes to delete the account.

Troubleshooting Tips: Make sure you are not trying to delete the main email account as it cannot be deleted. Clicking on No on the confirmation page will cancel the process and the account will not be deleted.