Email Options

Creating Email Autoresponders

Auto Responders allow you to set automatic answers for email accounts. For example, your customers can receive a confirmation that their inquiry has been received or if you go on vacation you can inform your friends that your reply might get late.

Step 1: To access the Mail Menu, click on the icon above the word Mail on the main screen of your cPanel interface.

Step 2: Click on Auto-responders to enter the Auto-responder maintenance screen.

Step 3: To add a new Auto-responder, click on Add Auto-responder.

Step 4: Enter the email address you wish to send the Auto-responses from, the name you wish the message to come from, the subject of the Auto-Response email, and the message in the respective fields.

Step 5: If you wish the message to be displayed in HTML format, check the box next to HTML message.

Step 6: Use the drop down box to select the character set you wish the Auto-response to appear in.

Step 7: Click on Create/Modify to create the Auto-responder.

Step 8: Click on Delete to delete the Auto-responder.

Troubleshooting Tips: Make sure you are using a valid email address in the Email field. Also, make sure you select the character set you are using in the Auto-Response.