Email Security: Email delivery route

It can be helpful to know exactly where email is coming from. To see the delivery path of an email from its server to your mail server, you will need to trace its address. This can give you information about mail problems and whether or not they are problems with your mail server.

Check out the Trace an Email Address video tutorial:

Trace an Email Address Video Tutorial

Trace an Email Address Detailed Tutorial

Step 1: To access the email delivery route menu, click on the Email Delivery Route icon on the main screen of your cPanel interface.

Step 2: Enter an email address in the field to see its delivery path.

Step 3: Click on [Show Route].

Step 4: If successful, an image will appear showing the mail servers involved in the email path to your mail server.