SiteGround Tutorials
Email Clients: Mozilla Thunderbird
How to configure your Mozilla Thunderbird email client to work with your web-based email account
Step 1: Open Thunderbird and select the Tools menu. Click the Account Settings tab
Step 2. From the new window select the Add Account button, then E-mail account and click Next.
Step 3: Enter your name as you would like it to appear in the From: field of all outgoing mail and the email address which the others will use to send email messages to you. Click Next.
Step 4: Please set the incoming server to be of type POP. Address is yourdomain.com
Step 5: Click Next and type in the username. Please use the full e-mail account name. Example: you@yourdomain.com instead of you.
Step 6: After clicking the Next button, please type in the name of the e-mail account as it will appear on your PC. Click Next, and then the Finish button.
Step 7: Click the Outgoing Server(SMTP) in the left pane. Use yourdomain.com as Server name set the port to be 2525.
Then, check Username and password and enter the full e-mail address as username. Select No in the Use secure connection section.
Step 8: Click OK and you are done!
Please make sure that you check your incoming e-mail messages before trying to send any. Our servers use the POP-before-SMTP scheme, which disallows sending messages without checking your mail.
Forwarders
Email Forwarding (Email aliases)
E-mail forwarding is a service through which e-mail messages are resent from a certain account to another. Example: you have created webmaster@yourdomain.com, info@yourdomain.com, etc. but you would like to have all the e-mails going to one and the same e-mail box, jim@yourdomain.com.
Adding an email forwarder
Adding an email forwarder detailed tutorial
Step 1: To access the forwarders menu, click on the Forwarders icon on the main screen of your cPanel interface.
Step 2: Click on [Add Forwarder].
Step 3: Put the name of the email address you wish to forward from in the first blank field. For example: for user@domain.com, put user in the first blank field.
You can choose to what address the incoming mail should be forwarded. The other two options are to choose a failure message which will be returned to the sender or to pipe the message to a program.
If you click on Advanced Options, you will be able to choose to discard all forwarded mail.
Step 4: Click on [Add Forwarder] to add the forwarder.
To delete a forwarder, simply click on the [Delete] button next to it.
Make sure you have spelled both email addresses correctly when adding forwarders.
Creating Email Autoresponders
Auto Responders allow you to set automatic answers for email accounts. For example, your customers can receive a confirmation that their inquiry has been received or if you go on vacation you can inform your friends that you are not available at the moment.
Creating Email Autoresponders Detailed Tutorial
Step 1: To access the auto responders menu, click on the Auto Responders icon on the main screen of your cPanel interface.
Step 2: To add a new auto responder, click on the [Add Auto-responder] button.
Step 3: Enter the email address you wish to send the auto-responses from, the name you wish the message to come from, the subject of the auto-response email, select a character set from the drop-down menu and choose whether the message will be displayed in HTML format. Finally, type in the message in the Body field.
Step 4: Click on the [Create/Modify] button to create the auto-responder.
You can modify an existing auto-responder by clicking on the [Edit] button next to it.
To delete an auto-responder, simply click on the [Delete] button next to it.
Make sure you are using a valid email address in the Email field.
Default Address (Catch-all Email Address)
The default or catch-all address is the one to which all e-mails, addressed to a non-available or mistakenly entered email account at your domain name are routed to. In case someone sends an email to info@yourdomain.com and you do not have such mailbox, the catch-all option will forward this email to your default email address.
How to Set/Change a Default Email Address Detailed Tutorial
Step 1: To access the auto responders menu, click on the Default Address icon on the main screen of your cPanel interface.
Step 2: From the drop-down menu select the (sub)domain for which you would like to set up a default address.
Step 3: Now you have several options.
- You can forward all unrouted mail to an email address; in this case, you should type in the address in the field.
- You can discard all unrouted mail with error to sender; in this case you should tipe in the message which will be sent to the sender.
- From the Advanced Options you can select to discard all unrouted mail or to pipe it to a program.
Step 4: Click [Change] to apply your settings.
Please check the default email from time to time to ensure that it is not filled up with needed/unneeded messages.