MX Record

Option 1: Change the MX Record to point to your server hostname

If you have your domain name pointed elsewhere, but you wish to have your mail handled by your web hosting provider (e.g. SiteGround.com), you can easily achieve this by pointing your domain's MX (Mail eXchange) record to your host.

To point your mail service to us, you should change your MX record of your domain to point to your server's hostname. For example, if your account is hosted on sitegroundXXX.com, then you should change your MX record to: sitegroundXXX.com.

Don't forget to put a dot at the end, otherwise the mail will not be pointed correctly.

At SiteGround, you can check which server hosts your account from your Customer Area: My Account Section -> Manage. You can see our illustrated tutorial about where to find the correct DNS settings for your domain name.

Option 2: Create a subdomain and point the MX Record to this subdomain

Alternatively, you can create a subdomain mail.yourdomain.com and point its A record to the IP of the server hosting your account. Then you should change the MX record to point to the new subdomain: mail.yourdomain.com.

The IP of the SiteGround server, where your account is hosted, can also be found in your Customer Area: My Account Section -> Manage.

If you don't know how to edit your DNS settings, please contact the other host/registrar and ask for further assistance. After you have pointed your MX record to its new location, please allow up to 48 hours for the DNS change to propagate.

Option 3: Point your MX record to an external Mail Exchange

If you need to use the e-mail services of another company, you should point your MX record to their e-mail server. This can be easily done through your cPanel -> Mail -> MX Entry.

Select the domain name for which you want to alter the MX record from the drop down menu.

Next you should select the desired email routing option. Most commonly there is no problem to leave it on Automatically Dete

You need to define the priority and the web address of the mail server. Then click the Add New Record button.

Please mind that after the MX record is set, you need to wait up to 48 hours for the DNS change to propagate.

Please, feel free to contact us if you have any questions or recommendations about this tutorial at: tutorials 'at' siteground.com