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Amazingly Fast Reaction!
The SiteGround Technical Support Team is one of the best in this business. We solve all critical hosting related issues within less than 15 minutes. Check how fast we really are from the statistics below:
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Support Team Response Time

Our Support team resolves 95 % of all critical issues in less than 15 minutes!

No matter at what time of the day you post a major service related problem report in our Helpdesk it will be immediately reviewed by our professionals. We are continuously striving to bring down our reaction time for critical issues.
Month Average Response Fastest Response
February, 2010 03 min 01 min
January, 2010 03 min 01 min
December, 2009 03 min 01 min
November, 2009 04 min 01 min
October, 2009 04 min 01 min
September, 2009 04 min 01 min
August, 2009 04 min 01 min
July, 2009 04 min 01 min
June, 2009 04 min 01 min
May, 2009 04 min 01 min
April, 2009 04 min 01 min
March, 2009 04 min 01 min
February, 2009 02 min 01 min
January, 2009 04 min 01 min
December, 2008 04 min 01 min
November, 2008 05 min 01 min
October, 2008 05 min 01 min
September, 2008 05 min 01 min
August, 2008 04 min 01 min
July, 2008 04 min 01 min
June, 2008 04 min 01 min
May, 2008 03 min 01 min
April, 2008 03 min 01 min
March, 2008 04 min 01 min
February, 2008 04 min 01 min
January, 2008 04 min 01 min
December, 2007 04 min 01 min
November, 2007 04 min 01 min
October, 2007 04 min 01 min
September, 2007 03 min 01 min
August, 2007 03 min 01 min
July, 2007 03 min 01 min
June, 2007 04 min 01 min
May, 2007 03 min 01 min
April, 2007 04 min 01 min
March, 2007 07 min 01 min
February, 2007 06 min 01 min
January, 2007 06 min 01 min
December, 2006 06 min 01 min
November, 2006 07 min 01 min
October, 2006 09 min 01 min
September, 2006 07 min 01 min
August, 2006 07 min 01 min
July, 2006 07 min 01 min
June, 2006 05 min 01 min
May, 2006 07 min 01 min
April, 2006 05 min 01 min
March, 2006 04 min 01 min
February, 2006 04 min 01 min
January, 2006 05 min 01 min
December, 2005 05 min 01 min
November, 2005 05 min 01 min
October, 2005 05 min 01 min
September, 2005 05 min 01 min
August, 2005 05 min 01 min
July, 2005 05 min 01 min
June, 2005 06 min 01 min
May, 2005 07 min 01 min
April, 2005 07 min 01 min
March, 2005 07 min 01 min
February, 2005 09 min 01 min
January, 2005 08 min 01 min
December, 2004 08 min 01 min
November, 2004 09 min 01 min
October, 2004 11 min 01 min
September, 2004 12 min 01 min
August, 2004 12 min 01 min
July, 2004 14 min 02 min
June, 2004 11 min 01 min
May, 2004 13 min 01 min
April, 2004 09 min 01 min
March, 2004 16 min 04 min
 
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