siteground

Dear client,

This month we've been quite busy as you can see from this newsletter - and we guarantee reading it is worth every bit of your time. We added major improvements in our servers' email operation, completed advanced support training and introduced new super-charged hosting plans and some great new extras. How did we manage to get so much work done? Must be the leap year. Read below to see how we made the most out of this month, so that you, our clients, can enjoy great services for years ahead!

Tenko Nikolov www.SiteGround.com
New Extras
spam free

SiteGround adopts Spam Experts to eliminate SPAM

Our latest efforts in email security tackle a very troublesome aspect of it - outgoing SPAM. The issue in short: as we specialize in hosting open-source software, there's always the chance that some clients keep outdated applications. This holds a great risk of hackers accessing the account through the outdated application and sending out SPAM from clients' own email addresses. Spam Experts is a server-integrated solution that filters outgoing messages, immediately identifies and stops spam and viruses, preventing the server IP from being blacklisted. It also protects against receiving SPAM messages. The new feature will be deployed on all our shared and business servers, completely FREE of charge.

Click here to read more on the SPAM Experts solution

We also integrated SPAM Experts in cPanel to allow all our clients to manage their spam filtering, quarantine zone and see various stats on their email traffic.

Click here to learn how to manage SPAM Experts email filters

Insider
cloud vps

New Cloud VPS service launched

We launched a new technically superior VPS service that combines the benefits of Virtual Private Servers with the advantages of the cloud platform. It is especially suitable for clients who need a more reliable service than shared hosting or are looking for easier management of multiple accounts. You can add multiple sub-accounts under a single VPS with direct WHM access to all of them for better control. All VPS plans also include our best-selling upgrade features - SSL certificate, Premium Support, SSH access and Daily backup - completely FREE while your VPS account is active. You can browse our latest power-charged VPS plans on the following page:

Click here to view our new VPS plans


support training

Advanced support training

Our technical support team deals with hundreds of issues on a daily basis. Each tech support member alone usually handles 70 cases per day. This raises their level of expertise much higher than the average support guy. Still, we try to improve their work even more and recently completed an extensive support supervisors' training, focused on efficiently handling high ticket load. It resulted in almost doubling the percent of incoming tickets addressed in less than 5 minutes, and in a recent spot-on example of our technical supervisors' skills. Our supervisor Val resolved a problem reported in the forum of CiviCRM - a popular open-source CRM software. Without even being a developer, he not only replied to the issue but wrote a patch to fix it, that was immediately taken up by the CiviCRM developers and will be included in the next version of the software.

Read in details about the issue and how we helped CiviCRM

Latest News
lower price

Our most cost-efficient dedicated server got cheaper

More good news for our clients who need more than shared hosting - we introduced a more attractive price for our best-selling green-friendly managed solution. The new lower price applies to all billing cycles and renewals too - so all clients with the Atom Dual Core type of dedicated server will now pay less upon renewal.

Click here to check out our dedicated server offers


nl domain

.NL Domain names now available

The latest addition to our special domains portfolio - .NL domain for the Netherlands - can give your website a professional image and demonstrate proof of your commitment to local customers. Anyone may apply to register a .NL domain name - now is the time to send out a gesture to your Dutch visitors and get your .nl domain name!

Click here to order your .NL domain name


goMobi

Grow your business with a mobile website

If your site is not optimized for mobile usage, you are losing mobile customers who visit your website from their mobile phones. Our goMobi mobile sitebuilder automatically takes the info from your main website, makes it easily accessible on smartphones and adds mobile-friendly features to allow phone visitors one-click interaction with your site. Try it out for yourself - get a 30-day FREE trial!

Click here to start your mobile site with a 30-day FREE Trial

Best of SiteGround Social
valentines day

Customer feedback

This month we also had a Valentine's Day initiative that became very dear to us! We challenged our clients to send us a SiteGround valentine card - and got so many wonderful images. Special congratulations to our big winners - Rod Warrix and Devin Gunther!

Click here to view some of the cards that we received

Last, but not least, we want to share a comment on our blog that made us feel very proud:

Adewale Paul says: "Words can't express my joy for this recent development in Siteground, this is no adulation, you guys rock big time. You are just so amazing sometimes I can't help but wonder what the catch is only to discover there is no hidden plan. You have saved a lot of us from this. I just hope people are wise enough to move their web to yours, because you guys are just awesome. You can always count on me to bring in more referrals. Great Job once again"
Thank you!

Deal of the month:

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Tweet of the month:

@Evil_DevNull
TEAM EVIL - Dev/Null:
FF @SiteGround seriously one of the best web hosts ive delt with and ive delt with a ton. Staff is uber awesome. Check them out!

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