Dear client,
Here we are almost in a Summer mood - but rather than taking a break, we are preparing to introduce some long-planned in-house improvements. In the following months we are entering the final test stages of some major innovations - a brand-new Customer Area, a new Support HelpDesk system, new cPanel and yet another data center location - this time in Asia. This is as much as we will reveal for now, but you can expect the first sneak peeks and screenshots of most of the new things no later than next month! So, be sure to stick around, as we have great news coming this summer season.
|
CEO of SiteGround.com
|
| New Extras |
Personal Files backup storage from JustCloud
When it comes to your website files, we take great caution to regularly backup your data and offer extra daily backup options. But regular personal computer backups are of equal importance - and we found the best automated solution to help you. We partnered with JustCloud to let you try their cloud storage to regularly backup your personal files!
Click here to get your PC Backup storage account
|
| Insider |
Phone Customer Service quality in numbers
Last month we announced the improvements in our customer service department. This month, the pick-up stats results speak for themselves - almost 95% of the issue were picked up by our agents within 15 seconds!
|
| Latest news |
Optimizing server performance
For the last month, our server operations team has been leading a series of performance tests on various hosting server configurations. The tests cover a very broad set of criteria and some comparative tests with some of the major hosting companies on the market. We focus on three major factors for server performance as key points in every website's operation - availability of service, number of transactions handled simultaneously and speed of server response. Just to give you an idea of the scale of performance we have achieved, we decided to share the following stats results from a recent test, comparing industry-standard value on some of the key factors of the performance of SiteGround's server configuration.
We will continue to test various optimized server configurations, until we reach the most efficient and stable solution to be released as a service. So be prepared - we have some amazing innovations coming your way!
|
|
|
|
