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Useful Information:SiteGround can register the following domain name extensions:
* These country specific domain names can be registered only by people that have the citizenship for the corresponding country. SiteGround can host domain names with ANY extension. If you already have a domain, regardless of its extension, you may sign up for an account with us and have the domain hosted on our servers. In order to sign up for an account with your existing domain, please fill in the domain name in the order form and choose "Transfer Clients (Sign up with an existing domain)". If the resources above could not help you answer your question, please contact our sales representatives via the contact form below. SiteGround offers free website transfer services to its shared hosting customers within 7 days from the sign-up. To save you time, effort and money we will move all your files and databases and will compensate you for the unused time you have with your previous host. For more details refer to our Transfer Client promotion. If you have any further questions regarding our Free Website Transfer Promotion, please contact our sales representatives via the contact form below. Ordering a new hosting account with SiteGround is really easy and consists of two steps. First, you need to fill in a short order form and then, proceed with your payment. SiteGround accepts Master and Visa credit cards. No other payment methods are accepted by SiteGround currently. If you are experiencing any issues regarding your order process, please contact our sales representatives via the contact form below. Ordering a new hosting account with SiteGround is really easy and consists of two steps. First, you need to fill in a short order form and then, proceed with your payment. SiteGround accepts Master and Visa credit cards. No other payment methods are accepted by SiteGround currently. If you are experiencing any issues regarding your order process, please contact our sales representatives via the contact form below. Once you sign up for shared hosting at SiteGround, we will immediately set up the account for you. Within 1 hour from sign-up, you will receive a confirmation email with login details for your SiteGround account. If you have not received your confirmation email within the specified time, or you have any difficulties logging into your account, please contact us by filling in the form below. To have a specific script installed on your account, you may either activate it with just a few clicks through Softaculous auto-installer, or request a free professional installation from the technical support. To learn how to install your application, please refer to our detailed Softaculous installation guide. If you would like to get a script installed, our technical support will do a free professional installation for you. In order to contact our technical specialists, please:.
If you have ordered a hosting plan for a specific script, but you have decided to use a different one, you may easily switch. You simply need to request the installation of your preferred software on your account, without having your hosting plan changed or any other actions taken. After having your account created, please log into your Customer area and post a ticket to our Technical support team to request the transfer of your files and databases. Our tech support is available 24/7 and will perform the whole file transfer for you, saving your time and efforts. To post them a ticket, please:
If you are experiencing any difficulties, please refer to our Transfer Client Guide. If your domain name has one of the following extensions: .com, biz, .us, .org, net, .info, .co.uk, .org.uk and is registered elsewhere you can easily transfer it to SiteGround. To do so, please follow the detailed instructions of our Domain Transfer Guide. If you wish to use an existing domain name with your SiteGround hosting account, you can easily do that by simply redirecting your domain to our host server. For detailed instructions how to redirect your domain, please refer to our Domain Redirection Guide. If your domain name has one of the following extensions: .com, biz, .us, .org, net, .info, .co.uk, .org.uk and is registered elsewhere you can easily transfer it to SiteGround. To do so, please follow the detailed instructions of our Domain Transfer Guide. If you experience any difficulties or you have any further questions regarding your domain registration, please contact our sales representatives via the contact form below. To check the current status of an already ordered domain transfer, please log into your Customer Area and proceed to My Account section. At the bottom of the page you will find detailed information about the status of the transfer process. Once you open an account with SiteGround, you will have a team of experienced technicians at your disposal 24/7. You may easily reach our Technical Support staff via our online HelpDesk and get assistance with all hosting-related issues you may have. For detailed instructions how to contact our Technical Support team and get assistance for your account, please refer to our HelpDesk Guide. If you have problems logging into your Customer Area, please use our Password recovery tool. If you have problems logging into the cPanel of your SiteGround account, please refer to our guide for Cpanel login details management. If you are still not able to log into your Customer Area, please contact our sales representatives via the contact form below. In order to renew your hosting account or any other service you use at SiteGround, please log into your Customer area and go to the Billing section. When you click on the link, "Renew a Services", you will be able to renew any or all of the services provided by SiteGround. To log into your Customer area, please click here. Account cancellation can be requested through the Helpdesk area. If you request cancellation within 30 days from sign-up, we will also refund you as per our Terms of Use. Please note that refunds are processed by our Billing department and it usually takes one business day to have your request processed. If you would like to proceed with the cancellation process, please:
If you have any specific questions regarding your cancellation or refund, please contact our Billing department by posting a ticket from the Customer Area -> Support -> Billing section. Please note that cancellations and refunds are processed by our Billing department and it usually takes up to one business day to have your issue resolved. If you would like to get an invoice for any of your payments, please:
SiteGround can register the following domain name extensions:
* These country specific domain names can be registered only by people that have the citizenship for the corresponding country. Additional domain name registration can be ordered from your Customer Area > Order Extras section. If you experience any difficulties or you have any further questions regarding your domain registration, please contact our sales representatives via the contact form below. If you wish to use an existing domain name with your SiteGround hosting account, you can easily do that by simply redirecting your domain to our host server. For detailed instructions how to redirect your domain, please refer to our Domain Redirection Guide. SiteGround provides expert support to its customers via its 24/7 online HelpDesk. Account - related and technical issues are beyond the expertise of our sales assistants. If you need help with your hosting account, please visit our Helpdesk where you will be able to communicate with highly qualified customer service representatives and technicians. For detailed instructions how to use our Helpdesk and get fast assistance, please click here. SiteGround offers three types of super powerful SSL certificates. For as low as $74 per year you can secure your website when doing transactions and uploading important files online. You may order your Private SSL from your Customer Area > Order Extras section. For further information about our SSL offers, please check our SSL certificates page or contact our sales representatives via the contact form below. The addon slot is the most affordable way to host an additional web site on your hosting account and share its resources among all your sites. You may order your addon slot from your Customer Area > Order Extras section for as low as $30 per year. For more information about the addon slot feature, please contact our sales representatives via the contact form below. The SiteBuilder upgrade gives you more freedom in building a powerful website with a unique outlook and functionality. You may order a SiteBuilder upgrade from your Customer area, Extra Features section for as low as $40 one-time fee. For more information about the SiteBuilder upgrade, please contact our sales representatives via the contact form below. SiteGround provides a lot of extra resources to let you manage your websites easily and efficiently on our servers. For a full list of features, please visit: http://www.siteground.com/hosting_features.htm You may order extra features to your account from your Customer area, Order Extras section. For more information about our extra features, please contact our sales representatives via the contact form below. SiteGround offers high quality, affordable, and reliable web hosting services. Our all-inclusive plan includes great features, fast and secure servers, and top-of the line customer service. For more information about our shared hosting accounts, please contact our sales representatives via the contact form below. SiteGround Reseller Hosting Program is an excellent solution for web designers and developers. It offers fully-featured hosting accounts at a great discount, with friendly management tools. For more information about our Reseller hosting, please contact our sales representatives via the contact form below. SiteGround offers three types of powerful VPS servers. For as low as $99 per month, you get generous server resources for your large website and guaranteed data security and reliability. For more information about our VPS offers, please contact our sales representatives via the contact form below. Siteground offers a free domain registration with one of the most popular extension for every shared hosting account you open. We also offer extra services to protect your domain and help you manage your address conveniently with your hosting. For more information about our domain services, please contact our sales representatives via the contact form below. You can easily change the primary domain name for your hosting account. In order to do so , please: 1) Log into your User Area: (https://ua.siteground.com) 2) Proceed to My Account Section 3) Click on Manage button, located in Hosting Account category 4) Continue to Primary domain name change Please, note that if the new domain name of your choice is not registered, you will need to register it first. You can do so from your Customer Area, Order Extras section. SiteGround provides a lot of extra resources to let you manage your websites easily and efficiently on our servers. For a full list of features, please visit: http://www.siteground.com/hosting_features.htm You may order extra features to your account from your Customer area, Order Extras section. For more information about our extra features, please contact our sales representatives via the contact form below. You can easily change the primary domain name for your hosting account. In order to do so , please: 1) Log into your User Area: (https://ua.siteground.com) 2) Proceed to My Account Section 3) Click on Manage button, located in Hosting Account category 4) Continue to Primary domain name change Please, note that if the new domain name of your choice is not registered, you will need to register it first. You can do so from your Customer Area, Order Extras section. To have a specific script installed on your account, you may either activate it with just a few clicks through Softaculous autoinstaller, or request a free professional installation from our technical support. To learn how to install your application, please refer to our detailed Softaculous installation guide. If you would like to get a script installed, our technical support will do a free professional installation for you. In order to contact our technical specialists, please:
1) Log into your User Area: ( https://ua.siteground.com) If your website is not accessible, you will have to contact our technical support staff and they will assist you in having the issue resolved. In order to contact our technical specialists, please:
1) Log into your User Area: (https://www.siteground.com /customer_login.htm) If you are experiencing email related problems, you will have to contact our technical support staff and they will assist you in having the issue resolved. In order to contact our technical specialists, please:
1) Log into your User Area: (https://ua.siteground.com) If you are experiencing cPanel related problems, you will have to contact our technical support staff and they will assist you in having the issue resolved. In order to contact our technical specialists, please:
1) Log into your User Area: (https://ua.siteground.com) In your Helpdesk Area, you will find different sections and categories where you will be able to take an advantage of excellent FAQs and tutorials for all the problems you might have experienced regarding our web hosting services. From the HelpDesk you can also 24/7 post a ticket to our technical support specialists and you will receive qualified and friendly assistance. For detailed instructions on how to contact our Technical Support, please refer to our HelpDesk Guide. |
